Our process
Perhaps you have been considering installing a vending machine at your workplace, accommodation facility, hospital, gym or educational institution, but unsure about the Provender process.
We’ve outlined our step-by-step process below so you can have a clear picture on timeframes for your vending machine installation.
Providing you with:
- Business (owner/manager/HR/office administrator) makes an enquiry to Provender by web, email or phone.
- We will get in touch with you the same day via a call or email to discuss the needs for your business so we can tailor a solution specific to you.
- We will email you our brochure and arrange a Provender team member to meet on your site with a proposal outlining your solution options.
- You and our Provender team member meet on your site to confirm confirm the most suitable machine, machine location, estimated install date, products and pricing.
- Your contract is emailed for you to sign and return.
- Machine preparation commences and your order is booked. It will usually take a period of 2-4 weeks until placement.
Providing you with:
- Business (owner/manager/HR/office administrator) makes an enquiry to Provender by web, email or phone.
- We will get in touch with you the same day via a call or email to discuss the needs for your business so we can tailor a solution specific to you.
- We will email you our brochure and arrange a Provender team member to meet on your site with a proposal outlining your solution options.
- You and our Provender team member meet on your site to confirm confirm the most suitable machine, machine location, estimated install date, products and pricing.
- Your contract is emailed for you to sign and return.
- Machine preparation commences and your order is booked. It will usually take a period of 2-4 weeks until placement.
COVID-19 safety measures
What you can expect:
Safety Comes First
Face mask, gloves, and hand sanitiser is used on-site visits and while handling products.
High sanitisation standards
The outsides of the machines are thoroughly cleaned and wiped down at every visit.
Minimum contact
Machines are restocked during
quiet hours to avoid contact
with your employees.
Your satisfaction is guaranteed
Vending convenience to satisfy your staff, clients, and visitors.
Variety at your fingertips
From fresh cooked meals, healthy snacks and drinks, to PPE and Travel Essentials accessories.
Personalised service
Peace of mind with just one point of contact to take care of all your vending needs.
Tailored solutions
Customised vending options to meet the dietary needs of employees or space requirements
Smart reporting
Machines are monitored remotely 24/7 and products restocked regularly
Our Range of Vending Solutions
Everyday Vending
Tasty treats to keep everyone happy.
Enjoy all the classics and snack and drink
favourites from well-known brands
Gym vending
From protein bars to high energy
drinks and healthy snacks cater to the
sport nutrition needs of fitness enthusiasts.
Travel Essentials vending
Enhance your facilities with easy access to
everyday accessories and essential
toiletries to support active lifestyle habits
Healthy vending
Smart fridges stocked with a healthy and delicious variety of 4+ Star Health Rated
freshly prepared meals and drinks
Hospital Vending
Our significant research and understanding of the various state nutritional guidelines means we can tailor a vending solution
that is right for you and for your staff.
Micro Markets
Workplace game-changers are the new Provender GrabNGo Micro market. Imagine a self service cafe in your staff common area that’s open 24/7.
Clever ways to pay
Provender is a market leader in cashless payments, including payment Apps from Smart Phones.
Choose from leading vending product brands
Provender caters to a range of palates and carries healthy, low-calorie snacks as well as more indulgent treats.
We specialise in healthy vending options
Provender has developed and introduced a range of healthy snacks under our ‘Lifestyle Balance®’ brand.
24/7 monitoring technology
We don’t clock out. Ever. With Provender you have the security of 24hr local remote monitoring and support.